Frequently ASKED QUESTIONS
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Where are you located?
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Merrick Strong Box is located in Salt Lake City Utah. Our address is: 636 South, 200 West, Salt Lake City, UT 84104
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How can I contact Merrick Strong Box?
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You can reach Merrick Strong Box via snail mail, email, or by phone.
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385.441.2656
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How do I place an order?
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Give us a call, and we will go over the order process, and any customizations you are looking for.
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When is the payment processed?
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Payment is processed the day you make your purchase. It is for the full 100% of the purchase price. Your purchase will need to be paid in full before we ship your item.
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Can I cancel my order?
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We offer a 30 day cancellation option. If you are unsatisfied with your purchase for any reason, simply return the product in it's original condition and original packaging for a refund.
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What is your return policy?
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All returned items are subject to a 20% restocking fee.
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Do we charge sales tax?
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We don't charge sales tax unless you are located in the State of Utah.
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How long will it take to receive my purchase?
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Average purchase to delivery time varies depending on location and the accessibility of your wood choice.
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Can I check on the progress of my order?
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Yes. We at Merrick Strong Box provide weekly photos of your product's construction progress via email or text.
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